How do I know what I need?
Where can I view samples of the hardware?
What is the hardware made of?
Where is Halliday + Baillie hardware made?
How long will I have to wait for delivery?
I’m keeping to a budget – how can I keep my hardware cost effective?
I’ve found a handle I like - can I get it in other finishes than the picture?
What finishes can I use on my exterior?
Will my locks last outside?
What is tea staining?
What is a ‘living finish’?
Who can install my hardware?


HOW DO I KNOW WHAT I NEED?                  
Hardware can be complex!  The best way to decide on your hardware is to have a look at what you like, and then get a list of what you need.  Halliday + Baillie can provide style and finish options, work with you to decide the best items for your look and function, then put together a comprehensive door by door hardware schedule and quotation based on your choices.  

WHERE CAN I VIEW SAMPLES OF THE HARDWARE?
Halliday + Baillie have showrooms in Auckland New Zealand, and Sydney Australia.  We also have a number of merchants in the Pacific and beyond that retail and display our hardware.  For your nearest stockist, please call or email or check the stockist’s page for contact details.


WHAT IS THE HALLIDAY + BAILLIE HARDWARE MADE FROM?                  
Hardware is made from a range of base metals, which can be finished in various ways.  Base metals include aluminium, bronze, brass, stainless steel, and zinc.  Finishes can be applied to these metals by ageing existing base metals, anodising, plating, or powder coating.  The Halliday + Baillie, FSB, and Turnstyle ranges of hardware all come in a range of material and finishes to compliment your designs.  All Halliday + Baillie hardware data sheets state the base metal and all finishes available for each item.  

WHERE IS MY HARDWARE MADE?                  
Halliday + Baillie hardware is proudly designed and made in New Zealand, supporting New Zealand craftsmen and expertise.  FSB and Simonswerk hardware is made in Germany and imported exclusively by Halliday + Baillie.  Turnstyle design is made in England including hand stitched leather finishes, and again imported exclusively by Halliday + Baillie.

HOW LONG WILL I HAVE TO WAIT FOR DELIVERY?                  
As Halliday + Baillie make all of our products in New Zealand, we endeavour to keep all standard finishes in stock.  This includes satin chrome, brushed nickel, and bronze.  We also hold limited stocks of other finishes.  For large orders, custom colours, or where stock is temporarily unavailable, we have a lead time of approximately 4-5 weeks.  FSB lever handles etc are ordered indent from Germany for each project.  Delivery can take 5-7 weeks from order for delivery to New Zealand.  Again, for any customisation or special finishes, this time can be extended.  We can advise approximate lead times on order.  Locks and latches are kept in stock, so ‘dry fit sets’ of hardware for preparing and cutting doors before painting etc, can be provided.

I'M KEEPING TO A BUDGET - HOW CAN I KEEP MY HARDWARE COST EFFECTIVE?            
All of our finishes are of the highest quality, however some finishes can attract a premium such as solid bronze.  For the best value the H+B and FSB ranges have a comprehensive selection of satin chrome lever handles, flush pulls, sliding lock sets, stair rail brackets, door stops and accessories.  While we are known for high end hardware, if you can provide us with the PC Sum you have allowed for hardware we can suggests options that may suit.  Savings can also be made by reducing the amount of internal key or privacy locking doors and using a standard passage latch.  Options like this can be discussed when putting together a quotation for you.

I’VE FOUND A HANDLE I LIKE - CAN I GET IT IN OTHER FINISHES?                  
Usually yes.  H+B flush pulls, sliding lock sets, flush bolts, window hardware, and magnetic door stops, are available in at least five standard finishes, with customised finishes possible for some items.  Most stair rail bracket styles are available in both satin chrome and marine grade stainless steel, while extrusion items are available in anodised satin chrome as standard, or raw for customised colours.  Most FSB and Turnstyle lever handles, roses, escutcheons etc are available in multiple finishes including natural anodised aluminium (a match to satin chrome), anodised bronze, brushed and mirror marine grade stainless steel, black chrome, powder coat finishes, unlacquered brass, and solid unlacquered bronze. Simonswerk Tectus Hinges are also available in most of the finishes listed above.

WHAT FINISHES CAN I USE ON MY EXTERIOR?                  
There is much talk about marine grade stainless steel being the only option for exterior doors.  FSB stainless steel hardware is all high quality German marine grade stainless, however the anodised aluminium, bronze and brass finishes are also very durable.  Halliday + Baillie have been using all these finishes for exterior hardware for over 18 years in some of New Zealand’s most extreme locations.  If using Brass or Bronze on your exterior please read “What is a living finish?” below to review the beautiful and natural effects of aging of these finishes.

WILL MY LOCKS LAST OUTSIDE?                    
Our mortice locks for hinge and pivot doors are German engineered and manufactured, and made from steel and brass.  Halliday + Baillie sliding door locks are made cast zinc and brass.  As with the door furniture, both lock types have been used on timber, aluminium, and steel joinery in New Zealand’s most extreme locations.

WHAT IS TEA STAINING?                  
Like all materials, even marine grade stainless steel can become stained or discoloured over time. The brown discolouration, or tea staining, is a reaction on the surface of stainless steel by corrosion. This is a cosmetic issue that while affecting the look of your handles, does not affect structural integrity or lifetime of your hardware. Tea staining occurs most commonly in the ‘spray zone’ within about three to five kilometres of the coast, and tends to be worse closer to the sea.  A maintenance programme will counteract this discolouration, and there are a number of products on the market that can be used if tea staining has already occurred.

WHAT IS A 'LIVING FINISH'?                  
A living finish is one that will continue to age and develop a patina over time.  This is usually applied to brass or solid bronze hardware, and is a natural finish that is not protected with any type of external or clear coating. This natural change is considered a key characteristic of the material and not a flaw in the finish, but it is worth remembering that shade variations can occur during manufacture and matching new hardware to existing products is more an art than a science.  It should be noted that bronze can vary between batches even from the same manufacturer.  We recommend ordering all hardware in living finishes at same time to lessen the effects of these natural variations.

WHO WILL INSTALL MY HARDWARE?
Some builders with be happy to install your hardware for you as part of their contract, while others prefer a specialist installer.  A specialist hardware installer will have the necessary jigs and templates to cut doors cleanly and efficiently, often saving time and hassle on site.  Please contact your local Halliday + Baillie dealer for further information.